Reuter bv cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
About the data processing
Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.
We accept web hosting and e-mail services from Combell. Combell processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Combell has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Combell is obliged to maintain secrecy on the grounds of the agreement.
E-mail and mailing lists
We collect reviews via the platform from Google. If you leave a review via Google you are obliged to enter your name, place of residence and e-mail address. Google shares this information with us. Google also publishes your name and place of residence on your own website. In some cases, Google may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Google. They only use this information for the purpose of inviting you to leave a review. Google has taken appropriate technical and organizational measures to protect your personal data. Google reserves the right to engage third parties for the provision of services, for this we have given Google permission. All the above mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which Google engages third parties.
We collect reviews via the Facebook platform. If you leave a review via Facebook you are obliged to enter your name, place of residence and e-mail address. Facebook shares this information with us. Facebook also publishes your name and place of residence on your own website. In some cases, Facebook may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Facebook. They only use this information for the purpose of inviting you to leave a review. Facebook has taken appropriate technical and organizational measures to protect your personal data. Facebook reserves the right to engage third parties for the provision of services, for this we have given permission to Facebook. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Facebook engages third parties.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, other than at your request, we will ask you for explicit permission. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
In such cases, Reuter bvba can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your order.
On the basis of the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In case you wish to receive the data at another e-mail address or for example by postal service, we will ask you to identify yourself. We keep records of completed requests, in case of a request for erasure, this data will be anonymised. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Privacy Commission at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.
Right to rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.
Right of transferability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Reuter bvba. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
Through our website, cookies are placed from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to provide, among other things, targeted advertisements (Adwords) and other Google services and products.
Cookies from third parties
T: 0475 63 60 83
BTW: BE 0426 727 348
Contact person for privacy matters