Information about delivery

All items you order are on stock, and will be shipped after receiving your payment.

Orders will be send in a bubble envelope that suits most letter boxes.

If you have chosen a free shipping or a standard shipping (option 2.50 €) then your order will be sent by regular mail and you CANNOT track your order. If you choose track and trace, you will receive a tracking code from us and you can of course track your order.

If delivery is not possible at your address, the postman will leave you the details of the nearest post office where you can collect your package.

Also all orders ordered before 16.00 hours are sent the same day.

Delivery

After your payment has been received your order will be shipped immediately. We ship all the orders with postnl.

Orders ordered before 16.00 h. are also shipped the same day.

Expected delivery times:

For Netherland ; next day (1 working day).

For Belgium ; between 2-5 working days.

For Belgium ; Please note that the postman only comes twice a week and not every day.

For the rest of Europe : 3-5 working days.

DELIVERIES DURING THE MONTHS OF NOVEMBER AND DECEMBER

As every year, we are currently in the busiest delivery period ( Santa Claus, Christmas and end of year celebrations) and as every year, the postal services has problems with the deliveries. In addition, there is the problem of the pandemic and you can already imagine how things sometimes go at the postal service. Please, if possible, choose a shipment with a tracking code (tracking and trace). These generally arrive faster and you can follow your order. If you send an order by regular mail, there is no way to follow it and also it is impossible to submit a complaint to the postal service.

If you have any questions, you can always contact us.